I'm using Windows 10 Pro with latest update (OS Build 14393.693)
I have been running both BlueStacks and Nox fine on both machines with the same Windows version.
Last weekend, I started installing Visual Studio 2015 Pro with full features on one laptop and it coulnd't run any of the Android emulator later. The Event Viewer logs tell me this error:
Source: EFS
Event ID: 4401
Task Category: None
Details: 7.488: EFS service failed to provision a user for EDP. Error code: 0x80070005.
Sometimes, I see this error but I'm not sure it relates to the crash (could be another one when starting up):
Source: DbxSvc
Event ID: 320
Task Category: (3)
Details: Failed to connect to the driver: (-2147024894) The system cannot find the file specified.
As far as I can go with my stupidity, I moved on installing VS2015 on the other machine and now both of them behave the same when trying to run Nox/BlueStacks: crashes with SYSTEM_SERVICE_EXCEPTION on the screen.
Uninstall Visual Studio 2015 and its components doesn't help. The issue keeps happening then.
1. Should I reinstall Windows again? I would like to fix the issue rather than perform a fresh installation but if this is the only solution...
2. I wonder if anyone has ever run into this issue before without the anniversary update? That update has caused many troubles so far.
Thanks,
Khanh Nguyen