Hi all,
I have searched the web and the community for the answer to this but to no avail. Can someone help me to resolve the problem below please?
I have one user of Outlook 2013 that always displays HTML emails as HTML source rather than the actual constructed HTML email. An example is below.
-----------------------------------------------------------------------------------
From: xxxxxxxxxxxxxxxxxxxxxxxxxx
Sent: xxxxxxxxxxxxxxxxxxxxxxxxxx
To: xxxxxxxxxxxxxxxxxxxxxxxxxx
Subject: Membership application: xxxxxxxxxxxxxxxxxxxxxxxxxx
<html>
<head>
<title>New member application</title>
</head>
<body>
<table width="100%" border="0" cellpadding="0" cellspacing="0"
style="font-size:11px">
<tr>
<td width="50%">Name:</td>
<td width="50%">xxxxxxxxxxxxxxxxxxxxxxxxxx</td>
</tr>
<tr>........ (Continues to end of email)
---------------------------------------------
Everyone else sees the email as below.
---------------------------------------------
From: xxxxxxxxxxxxxxxxxxxxxxxxxx
Sent:xxxxxxxxxxxxxxxxxxxxxxxxxx
To:xxxxxxxxxxxxxxxxxxxxxxxxxx
Subject: Membership application: xxxxxxxxxxxxxxxxxxxxxxxxxx
----cfilter_break-Mon2017-06-19145101-23448-1163
Name: | xxxxxxxxxxxxxxxxxxxxxxxxxx |
|
IDV Results |
Band: | xxxxxxxxxxxxxxxxxxxxxxxxxx |
Score: | xxxxxxxxxxxxxxxxxxxxxxxxxx |
------------------------
Steps I have taken so far:
Deleted the Outlook profile
Deleted the OST file
Recreated the mailbox on the mail server
I have not uninstalled Office as yet as I suspect it is a setting and will simply return after the install as settings are not removed usually.
Any help is gladly accepted. This is the only user that has this issue. It is Outlook 2013 as part of Office 2013 x32 Standard installed under Windows 10 Pro x64. All latest patches are applied to OS and office products.
Many thanks.