방화벽 정책에는 업데이트 시 문제 없도록 설정되어 있는 상태인데 업데이트 시 "80072EFD" 오류가 발생하고 있습니다.
인터넷에서 제시되고 있는 해결 방안에 대해서 조치를 해보았지만 동일한 증상이 발견되고 있습니다.
windowsupdate.log의 내용을 첨부하여 드리오니, 확인 부탁 드립니다.
2017-05-15 16:09:56:091 172 1658 AU All AU searches complete.
2017-05-15 16:09:56:091 172 1658 AU # WARNING: Failed to find updates with error code 80072efd
2017-05-15 16:10:01:107 172 1620 Report REPORT EVENT: {040C7380-ECAB-475E-AA66-65AA6C644060} 2017-05-15 16:09:56:091+0900 1 148 [AGENT_DETECTION_FAILED] 101 {00000000-0000-0000-0000-000000000000} 0 80072efd AutomaticUpdatesWuApp Failure Software Synchronization
Windows Update Client failed to detect with error 0x80072efd.
2017-05-15 16:10:01:107 172 1620 Report WARNING: Failed to get ProtocolVersion: 8024043d
2017-05-15 16:10:01:107 172 1620 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2017-05-15 16:10:01:107 172 1620 Report WER Report sent: 7.9.9600.16384 0x80072efd(0x8024500b) 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged
2017-05-15 16:10:01:107 172 1620 Report CWERReporter finishing event handling. (00000000)
2017-05-15 16:10:15:935 172 1528 AU Triggering AU detection through DetectNow API
2017-05-15 16:10:15:935 172 1528 AU Triggering Online detection (interactive)
2017-05-15 16:10:15:935 172 138c AU #############
2017-05-15 16:10:15:935 172 138c AU ## START ## AU: Search for updates
2017-05-15 16:10:15:935 172 138c AU #########
2017-05-15 16:10:15:935 172 138c SLS Retrieving SLS response from server...
2017-05-15 16:10:15:935 172 138c SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-US;ko-KR&P=&PT=0x7&WUA=7.9.9600.16384
2017-05-15 16:10:36:966 172 138c Misc WARNING: Send failed with hr = 80072efd.
2017-05-15 16:10:36:966 172 138c Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2017-05-15 16:10:36:966 172 138c Misc WARNING: Send request failed, hr:0x80072efd
2017-05-15 16:10:36:966 172 138c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-US;ko-KR&P=&PT=0x7&WUA=7.9.9600.16384>. error 0x80072efd
2017-05-15 16:10:36:966 172 138c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2017-05-15 16:10:36:966 172 138c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2017-05-15 16:10:36:966 172 138c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2017-05-15 16:10:36:966 172 138c SLS FATAL: GetResponse failed with hresult 0x80072efd...
2017-05-15 16:10:36:966 172 138c EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser - failed to get SLS data, error = 0x80072EFD
2017-05-15 16:10:36:966 172 138c EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data and init parser, error = 0x80072EFD
2017-05-15 16:10:36:966 172 138c EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EFD
2017-05-15 16:10:36:966 172 138c Agent WARNING: Failed to obtain the authorization cab URL for service 7971f918-a847-4430-9279-4a52d1efe18d, hr=0
2017-05-15 16:10:36:966 172 138c Agent FATAL: Caller SLAU failed to opt in to service 7971f918-a847-4430-9279-4a52d1efe18d, hr=0X80072EFD
2017-05-15 16:10:36:966 172 138c IdleTmr WU operation (CSearchCall::Init ID 8) started; operation # 148; does use network; is not at background priority
2017-05-15 16:10:36:966 172 138c IdleTmr Incremented PDC RefCount for Network to 1
2017-05-15 16:10:36:966 172 138c IdleTmr Incremented idle timer priority operation counter to 2
2017-05-15 16:10:36:966 172 138c Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 8]
2017-05-15 16:10:36:966 172 138c AU <<## SUBMITTED ## AU: Search for updates [CallId = {1D6E8E07-A4B6-4D56-8CA0-4704E0FE79DA} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2017-05-15 16:10:36:966 172 9f4 Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 8]
2017-05-15 16:10:36:966 172 9f4 Agent *************
2017-05-15 16:10:36:966 172 9f4 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 8]
2017-05-15 16:10:36:966 172 9f4 Agent *********
2017-05-15 16:10:36:966 172 9f4 Agent * Online = Yes; Ignore download priority = No
2017-05-15 16:10:36:966 172 9f4 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation'
and RebootRequired=1"
2017-05-15 16:10:36:966 172 9f4 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2017-05-15 16:10:36:966 172 9f4 Agent * Search Scope = {Machine & All Users}
2017-05-15 16:10:36:966 172 9f4 Agent * Caller SID for Applicability: S-1-5-21-521296969-2149127312-712262608-500
2017-05-15 16:10:36:966 172 9f4 SLS Retrieving SLS response from server...
2017-05-15 16:10:36:966 172 9f4 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-US;ko-KR&P=&PT=0x7&WUA=7.9.9600.16384
2017-05-15 16:10:57:981 172 9f4 Misc WARNING: Send failed with hr = 80072efd.
2017-05-15 16:10:57:981 172 9f4 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2017-05-15 16:10:57:981 172 9f4 Misc WARNING: Send request failed, hr:0x80072efd
2017-05-15 16:10:57:981 172 9f4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-US;ko-KR&P=&PT=0x7&WUA=7.9.9600.16384>. error 0x80072efd
2017-05-15 16:10:57:981 172 9f4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2017-05-15 16:10:57:981 172 9f4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2017-05-15 16:10:57:981 172 9f4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2017-05-15 16:10:57:981 172 9f4 SLS FATAL: GetResponse failed with hresult 0x80072efd...
2017-05-15 16:10:57:981 172 9f4 EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser - failed to get SLS data, error = 0x80072EFD
2017-05-15 16:10:57:981 172 9f4 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data and init parser, error = 0x80072EFD
2017-05-15 16:10:57:981 172 9f4 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EFD
2017-05-15 16:10:57:981 172 9f4 Agent WARNING: Failed to obtain the authorization cab URL for service 7971f918-a847-4430-9279-4a52d1efe18d, hr=0
2017-05-15 16:10:57:981 172 9f4 Agent FATAL: Caller SLAU failed to opt in to service 7971f918-a847-4430-9279-4a52d1efe18d, hr=0X80072EFD
2017-05-15 16:10:57:981 172 9f4 SLS Retrieving SLS response from server...
2017-05-15 16:10:57:981 172 9f4 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-US;ko-KR&P=&PT=0x7&WUA=7.9.9600.16384
2017-05-15 16:11:19:013 172 9f4 Misc WARNING: Send failed with hr = 80072efd.
2017-05-15 16:11:19:013 172 9f4 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2017-05-15 16:11:19:013 172 9f4 Misc WARNING: Send request failed, hr:0x80072efd
2017-05-15 16:11:19:013 172 9f4 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-US;ko-KR&P=&PT=0x7&WUA=7.9.9600.16384>. error 0x80072efd
2017-05-15 16:11:19:013 172 9f4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2017-05-15 16:11:19:013 172 9f4 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2017-05-15 16:11:19:013 172 9f4 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2017-05-15 16:11:19:013 172 9f4 SLS FATAL: GetResponse failed with hresult 0x80072efd...
2017-05-15 16:11:19:013 172 9f4 EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser - failed to get SLS data, error = 0x80072EFD
2017-05-15 16:11:19:013 172 9f4 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data and init parser, error = 0x80072EFD
2017-05-15 16:11:19:013 172 9f4 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL, error = 0x80072EFD
2017-05-15 16:11:19:013 172 9f4 PT WARNING: PTError: 0x80072efd
2017-05-15 16:11:19:013 172 9f4 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072efd
2017-05-15 16:11:19:013 172 9f4 Agent * WARNING: Exit code = 0x80072EFD
2017-05-15 16:11:19:013 172 9f4 Agent *********
2017-05-15 16:11:19:013 172 9f4 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 8]
2017-05-15 16:11:19:013 172 9f4 Agent *************
감사합니다.
