I have searched high and low for an answer and haven't found one yet and it seems many others have the same problem and it still hasn't been solved and rather just buried and forgotten about.
Chats DO NOT sync from, in my case, Windows to the iOS app and vice versa. Ill get a message on my HP laptop and it never appears on my phone.
Windows 7 64 bit
Skype (Microsoft Lync 2013) 15.0.4933.1000 64 bit part of MS Office Pro Plus 2013
Skype iOS for Business for iPhone version 6.15.1.20
Uninstalling and reinstalling both the Windows App and iOS app don't have any impact.
What is the solution here? There is no point in having Skype on two devices if they don't sync and it's a huge headache chatting on my laptop then having to run to help users and I can't continue the conversation on my phone if needed.
If they don't sync on purpose, I'd love an explanation as to why they don't, as well.
I get email in the Outlook app and Outlook 2013 without issue and these are both MS products so I assume it should work with MS Skype too.
Any help is appreciated. Thanks