Hi folks,
New diver may not function properly with Razer Blade 2015 Touch Screen version.
I have a Razer Blade 2015 with Touch Screen. It was running Windows 10 home. Touch Screen works perfectly before the Windows 10 creator update released (roughly that time). However before I go with the creator update I erased the whole system on entire hard
drive and install Linux on it. Touch screen is working complicatedly functional even in Linux. The problem came out when I reinstalled Windows 10 back onto my Blade and Touch Screen stopped working. Notice that in first few minus after finish re-installation
of Windows, the screen was still working fine, but after a couple screen flash and freezing (which I assumed that is the auto diver update/install by Windows), the touch screen stopped working. My guessing is that the newer drivers come with the Creator update
are incapable with current hardware.
Here is what I have tried;
1. Run Windows hardware troubleshooter. - I guess troubleshooter will only check if the hardware is running with newest driver and since the newest driver is probably the problem, there is no surprise this didn't help.
2. Disable Windows auto driver update/install in advanced system setting.
3. Go to Razer website to download the older version Intel chipset driver and install it. - I didn't install all the drivers in the list because the others are just obviously not related to this. Here is the link to the diver page
http://drivers.razersupport.com//index.php?_m=downloads&_a=view&parentcategoryid=478&pcid=350&nav=0,350 .
4. Uninstall all devices with HID in name in Device Manager and do Scan the hardware change to let Windows reinstall them.
5. Perform another clean Windows 10 installation. - Again, Touch Screen worked in first few minus then dead again.
6. Contact Razer Tech Support and getting a solution that send my laptop back to repair so they can reinstall Windows 8.1 on it (WTF?!). BTW this laptop run Windows 8.1 when it came out of the box and touch screen did work fine at that time.
Can anyone help me with this? A lots of thanks here.