I seem to have a problem with Skype for Business presence information being available to users outside our organisation.
I have applied the following settings in the admin panel but the information is still being reported as not available.
- In the General section the "Presence Privacy Mode" is set to "Automatically Display Presence Information".
- In the External Communications section, the "External Access" is set to "on except for blocked domains" and there are no blocked domains.
- "Public IM connectivity" is set to "Let people use Skype for Business to communicate with Skype users outside your organization." with a tick in the check box.
Can anyone explain why these settings are not allowing our presence information to be seen. We are able to conduct Skype calls with outside organisations if they are set up a meetings within outlook but the Skype client does not show current presence information.
One of the outside organisations has suggested setting up a Skype Federation and has requested the following information, but I do not know what those values might be.
- SIP Domain
- SIP Proxy
- SIP address for users
Online searches for setting up a Skype federation just seem to lead to KB articles for setting presence information settings as we already have them.
Just for completeness, we have some users with Skype for Business via their Office 365 E3 license and some using stand alone Skype for Business Plan 1 Licenses, none of our user seem to have their presence information available.
Any help would be much appreciated.
Dave