At random times, when chatting in the messenger in skype my screen would freeze to black, some keyboard inputs still get registered, some don't. Sound and connection still continue without any problem and as far as I know this issue has never occurred in
a skype call.
However, this is very irritating since at times it would happen more often, and worst of all all monitors go black. I am not sure if it is a driver issue, or a skype issue. I have done a factory reset for my pc, re updated all my drivers. And the problem did
not show for a while. But since shortly it has re occurred on it's regular basis.
Note that this happens quite frequently on skype, and only sometimes on skype preview.
The other problem that skype preview has is that I am never able to hear anyone in a skype call. For that I have to switch to the full version of skype for some odd reason. All the settings are the same, actually i never changed anything really. Only the shortcuts, which i never touch in the chat. To be more specific the shortcuts I changed are for calls only, so 'm positive that does not affect the chat, and is not the issue.
Please, if anyone knows what's up with skype acting up, or has the same problem. let me know.
I can give pc specs and driver versions if this helps. I use Windows 10 and downloaded skype from their website, and skype preview from the windows store.
thank you in advance!